A Member Protection Information Officer (MPIO) provides information about the rights, responsibilities and options available to an individual making a complaint in sport. This role is impartial and don’t mediate or investigate complaints.

At Chatswood Tennis Centre, the Member Protection Information Officer is Alex Bickerstaff, Facility Coordinator. She is the first point of contact at the club for any enquiries, concerns or complaints around any inappropriate behaviour including and not limited to abuse or harassment.

Alex can be contacted at the club on (02) 9411 1500 or via email alexbickerstaff@ssmgroup.com.au